Terms of Use

Agreement to terms

By accessing or using our website and services, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

Use of services

Our courses and educational materials are provided for your personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.

When you enroll in a course, you receive a limited, non-exclusive, non-transferable license to access and use the course materials for your own educational purposes.

User obligations

You agree to provide accurate, current, and complete information during enrollment and to maintain the accuracy of such information. You are responsible for maintaining the confidentiality of your account credentials.

You agree not to use our services for any unlawful purpose or in any way that could damage, disable, or impair our website or interfere with any other party's use of our services.

Intellectual property

All content on this website, including text, graphics, logos, course materials, and software, is the property of maple-hare or its content suppliers and is protected by copyright and intellectual property laws.

Course materials, assignments, and feedback provided during courses are for your personal educational use only. Sharing or redistributing this content without permission is prohibited.

Payment terms

Course fees are listed in British pounds and must be paid in full at the time of enrollment unless alternative payment arrangements have been agreed upon in writing.

All payments are processed securely. We do not store your complete payment information on our servers.

Refund policy

We offer refunds within 14 days of course enrollment if you have not accessed more than 25% of the course materials. Refund requests must be submitted in writing to [email protected].

After the 14-day period or if you have accessed more than 25% of course materials, no refunds will be provided.

Course access and availability

We grant lifetime access to course materials for all enrolled students. However, we reserve the right to modify, update, or discontinue courses at our discretion.

We make reasonable efforts to ensure course materials are accessible, but we do not guarantee uninterrupted access or that our services will be error-free.

Disclaimer of warranties

Our courses are provided "as is" without warranties of any kind, either express or implied. We do not guarantee specific results, career outcomes, or income levels from completing our courses.

Your success depends on various factors including your effort, prior experience, and market conditions, which are beyond our control.

Limitation of liability

To the fullest extent permitted by law, maple-hare shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use our services.

Our total liability for any claim arising from these terms or our services shall not exceed the amount you paid for the relevant course.

Indemnification

You agree to indemnify and hold harmless maple-hare and its officers, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these terms or your use of our services.

User conduct

You agree not to engage in any of the following prohibited activities: uploading malicious code, attempting to gain unauthorized access to our systems, harassing other students or instructors, submitting false information, or using our services for any illegal purpose.

Termination

We reserve the right to suspend or terminate your access to our services at any time, without prior notice, for conduct that we believe violates these terms or is harmful to other users or our business.

Modifications to terms

We may revise these terms at any time by updating this page. Continued use of our services after changes are posted constitutes acceptance of the modified terms.

Governing law

These terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Dispute resolution

Any disputes arising from these terms or our services shall first be attempted to be resolved through good faith negotiations. If negotiations fail, disputes shall be resolved through binding arbitration in accordance with UK arbitration rules.

Contact information

If you have questions about these Terms of Use, please contact us at [email protected].